What information about an unpublished patent application can be given over the phone?

MPEP 101 specifies the following procedure that should be followed before giving any information about an unpublished pending or abandoned patent application over the telephone: Obtain the caller’s full name, the application number, and the caller’s telephone number. Ask if there is an attorney or agent of record. Verify the identity of the caller and…

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How should USPTO employees handle patent applications to ensure confidentiality?

MPEP 101 explains that USPTO employees must take specific measures to ensure the confidentiality of patent applications: No part of any application or related paper should be reproduced or copied except for official purposes. Application files must not be displayed or handled in a manner that would allow unauthorized persons to inspect them. For non-electronic…

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