What should I do if there’s a discrepancy in the maintenance fee status information provided by the USPTO?

If you encounter a discrepancy in the maintenance fee status information provided by the USPTO, take the following steps:

1. Double-check your records: Ensure that your own payment records are accurate and up-to-date.
2. Contact the USPTO Office of Finance: Call 571-272-6500 to speak with a representative who can verify the information in their system.
3. Provide evidence: If you have proof of payment that doesn’t match the USPTO’s records, be prepared to submit copies of receipts or other relevant documentation.
4. Request a correction: If an error is confirmed, ask the USPTO to update their records accordingly.
5. Follow up: After the correction is made, verify that the updated information is reflected in the Patent Maintenance Fees Storefront and PAIR system.

While the MPEP 2570 doesn’t specifically address discrepancies, it’s crucial to resolve any issues promptly to ensure the correct status of your patent is maintained.

To learn more:

• maintenance fee discrepancy
• USPTO records
• payment verification