How can I contact the USPTO for general information about patents and trademarks?

You can contact the USPTO Contact Center for general information about patents, trademarks, and other services offered by the United States Patent and Trademark Office (USPTO). The contact details are:

  • Phone: 800-PTO-9199 or 571-272-1000
  • TDD: 571-272-9950

An automated message system is available 24/7, providing answers to frequently asked questions and document ordering services. Customer service representatives are available from 8:30 a.m. to 8:00 p.m. ET, Monday-Friday (excluding federal holidays).

As stated in the MPEP: Customer service representatives are available to answer questions, send materials or connect customers with other offices of the USPTO from 8:30 a.m. – 8:00 p.m. ET, Monday-Friday (excluding federal holidays).

To learn more:

Tags: customer service, Patent Information, trademark information, Uspto Contact Center